Service Administrator

Insight Select Ltd

Posted 6 hours ago, valid for 11 days

Sevenoaks, Kent TN14, England

Full Time

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Sonic Summary

The position of Service Administrator is available in Sevenoaks, Kent, offering a salary range of £26,000 to £32,000 depending on experience.
The successful candidate will join an Aftersales team of four and will handle customer calls regarding equipment servicing.
Key responsibilities include raising jobs, booking services, invoicing completed work, and assisting with daily department needs.
Applicants should have at least 2 years of experience in a Customer Service or Aftersales role and possess strong communication skills.
The role offers a Monday to Friday schedule with additional benefits such as private healthcare and free parking.

Service Administrator / Sevenoaks, Kent / £26,000 - £32,000 Overview:My client, a leading SME in the Sevenoaks area, are looking for a Service Administrator to join their Aftersales team on a permanent basis. Role & Responsibilities:

Working in an Aftersales team of 4, you will be primarily responsible for taking customer calls regarding servicing of equipment and machinery
Raising the job, ensuring the servicing is booked in
Raising invoices for any work that has been completed
Assist with daily service department needs
Liaise with various teams across the business
Make some outgoing calls to companies who may have lapsed and assess their needs

Essential Skills & Experience:

2+ years’ experience in a Customer Service or Aftersales role
Confident using multiple internal systems
Understanding of aftersales processes
Great communication skills
Import experience would be an advantage

Package:

Salary of £26,000 - £32,000 (dependent on experience)
Monday to Friday, 8:30am – 5:30pm
Private healthcare
Free parking
Great offices and friendly office culture

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