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My client is looking for a skilled and experienced coordinator/supervisor to oversee the shipping/delivery of over 40,000 items a month from their site in Sevenoaks, Kent.
The business is thriving and they need an independent thinker who is able to quote for bespoke packaging along with the run of the mill bulk orders.
They will be overseeing a small team of permanent/temp workers and make decisions on when extra help is needed.
The correct candidate will be a strong administrator and communicator as you will need to deal not only with internal relations but also be client and supplier facing from time to time.
Key Responsibilities:
- To review and establish best practice procedures and liaise with internal account management teams / clients.
- Keep up to date with Royal Mail / carriers rules, regulations and tariffs.
- To establish robust administrative procedures and documentation.
- Data management, involving mail merging.
- Management and monitoring of 3rd party mailing houses and relevant suppliers.
- Quality control procedures to ensure outstanding customer service.
- Management reporting.
- Account management responsibilities.
- Responsibility for pricing and quoting of bespoke jobs through to invoice.
Requirements:
- Minimum two years experience in mailing, fulfilment and logistics management, including experience managing teams and supplier relationships.
- Proven experience in managing people, processes, or projects.
- Proficient in data management and reporting.
- Strong ability to manage pricing, quoting and invoicing processes.
- Excellent communication skills.
- Excellent organisational and administrative skills.
- Strong computer skills (Word, Excel)
- A flexible and proactive attitude.
