IT Technician

IT Technician – Exciting Opportunity in the Dairy Manufacturing Sector
Shaftesbury, Dorset | £28,000 - £33,000 (DOE) | Mon–Fri, 8am–5pm | 40 hrs/week
Permanent | On-site | Immediate Start Available

An established and forward-thinking dairy manufacturer in North Dorset is looking for a proactive and hands-on IT Technician to join their expanding Supply Chain team.

This is a brand-new position offering a great mix of technical support, system development, and user engagement in a modern manufacturing environment.

What You'll Be Doing

• Provide first-line IT support across the site, resolving hardware/software issues

• Set up and maintain IT equipment for new and existing users

• Support ongoing ERP system development (Epicor experience a bonus)

• Liaise with internal users and external IT support where needed

• Conduct system security checks and regular maintenance

• Assist with IT user training and documentation

• Drive improvements and innovation across IT systems and infrastructure

What We're Looking For

Essential:

• Microsoft Office & Windows (Desktop & Server) – Intermediate to Advanced

• Microsoft SQL Server – Intermediate

• 1+ year of experience in commercial IT support or development

• Strong communication skills and a proactive attitude

• Comfortable working across factory and office environments

Desirable:

• Experience with Epicor ERP

• Basic coding or ability to write technical specifications

• Familiarity with network mapping, VLANs, VMware, or virtual servers

What's in It for You?

• Join a respected business with strong values and a family-oriented culture

• Be part of a collaborative and friendly team environment

• Work in a well-equipped, modern facility

• 28 days holiday (including bank holidays)

• Government pension scheme

• Opportunities to grow and develop your technical skills