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Freight Forwarding Operator - Sheffield - 30,000- 35,000 (DOE)
Join our growing team as a Freight Forwarding Operator, where you'll play a key role in the coordination of international and domestic shipments across air, sea, courier, and land freight. This is a full-time, permanent position.
Hours: Monday to Friday,
09:00 - 17:00 (1 hour lunchbreak)
Salary: 30,000- 35,000 (DOE)
Why Join Us?
We offer a supportive work environment along with a range of valuable benefits:
- Company pension scheme
- Health Plan (cashback on healthcare services including dental, optical, physiotherapy, and specialist consultations)
- Commission package after qualifying period, offering extra earning potential
The Role
As a Freight Forwarding Operator, you will support the full shipment process, ensuring the smooth movement of goods and effective communication with clients and carriers.
Key Responsibilities:
- Shipment Coordination:
- Assist in booking shipments with carriers (air, sea, courier, and land)
- Track and monitor cargo movements
- Communicate shipment status to clients
- Customer & Supplier Communication:
- Liaise with customers, agents, suppliers, and freight companies
- Provide regular updates and resolve any shipping issues
- Handle inquiries and complaints in a professional manner
- Billing & Invoicing:
- Generate customer invoices and process purchase invoices
- Verify freight charges and coordinate with the accounts team
- Data Entry & System Management:
- Input shipment details into freight management systems (e.g., Realm)
- Maintain accurate and up-to-date records
What We're Looking For
- Strong organizational skills with the ability to manage multiple shipments
- High attention to detail to ensure documentation accuracy
- Good communication skills to interact effectively with clients and suppliers
- Basic knowledge of freight terms, Incoterms, and shipping regulations (training provided)
- Problem-solving mindset for managing unexpected shipment delays or issues
- Proficiency in Microsoft Office (Excel, Word) and familiarity with logistics software
WR Logistics are the #1 recruitment partner for all vacancies in the logistics industry. We recruit UK wide for permanent and contract jobs.
WR is acting as an Employment Agency in relation to this vacancy.
