IT Support Administrator

• IT Support Administrator
• 28k - 33k
• Sheffield - office based with travel to other sites required

Our client in Sheffield is currently on the lookout for an experienced IT Support Administrator to join their IT department to meet the demands of a rapidly growing business and significant infrastructure projects. As an IT Support Administrator, you will serve as the first point of contact for the IT Technical Services Team.

Main Duties & Responsibilities:

• Maintain the IT helpdesk system and address daily reported issues.
• Configure and manage desktops and laptops and perform builds for computers, laptops, mobiles, and tablets.
• Provide basic networking support and assist in maintaining and expanding physical and Wi-Fi networks across all business premises
• Support large infrastructure projects, offering key IT assistance in the office, offsite, and to remote workers, including those based internationally.

Key Technical Skills & Competencies:

• Windows Client Management: Building, patching, and maintaining Windows client machines.
• Networking & Security: Fundamental knowledge of networking and network security principles.
• IT Support Desk: Experience in managing IT support desks and providing technical assistance.
• Active Directory: Basic knowledge and hands-on experience with Active Directory.
• Software & Hardware: Proficient in installing and configuring various software and hardware.
• System Security: Ensuring the security of systems, devices, and data.

Key attributes:

• Able to work both independently and as part of a team
• Able to communicate technical matters effectively to colleagues, regardless of their technical knowledge and understanding
• Have a professional approach to work, respecting the roles of colleagues, clients and suppliers
• Both analytical and creative, with problem-solving, organisational and technical skills