- Respond to customer inquiries via phone and email
- Dealing with an inbound call in a fast-paced environment
- Assist customers with varied queries and do your best to resolve as a 1st fix solution
- Maintain accurate customer records and document all interactions
- Collaborate with other departments to resolve customer issues promptly
- Ensure customer satisfaction through positive, professional interactions
- Liaise with engineers where necessary
- Stay up to date with product knowledge, regulations and company policies
Back to searchCustomer Service Advisor -PART TIME 30 hours
Dynamite Recruitment Solutions Ltd
Posted 12 hours ago, valid for 22 days
Sheffield, South Yorkshire S25 2XQ
£30 - £19,048 per hour
Part Time
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Sonic Summary
- The position is for a part-time Customer Service Advisor in Dinnington, requiring 30 hours per week on a permanent basis.
- The salary for this role is £19,047.60 per year.
- Candidates should have a passion for delivering excellent customer service and a willingness to drive excellence in their work.
- Responsibilities include responding to customer inquiries via phone and email, maintaining accurate records, and collaborating with other departments to resolve issues.
- No specific years of experience are mentioned, but a background in customer service is likely beneficial.
