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Job Title: Sales Support AdministratorLocation: SheffieldIndustry: ManufacturingSalary: Competitive, dependent on experienceJob Type: Full-Time, Permanent
About the Company:We are working with a leading manufacturing company based in Sheffield, known for our high-quality products and strong commitment to customer satisfaction. As part of our continued growth, we are looking for a proactive and detail-oriented Sales Support Administrator to join a friendly and dynamic team.
The Role:As a Sales Support Administrator, you will play a key role in supporting our sales team, ensuring the smooth processing of orders and providing exceptional customer service. You’ll be a vital link between our sales team, customers, and internal departments, helping to ensure our clients receive outstanding service from enquiry to delivery.
Key Responsibilities:
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Provide support with order processing
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Handle customer enquiries by phone and email
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Provide administrative support to the sales team and Sales Director
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Maintain accurate records of customer interactions and transactions
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Liaise with production, logistics, and finance teams to ensure smooth order fulfilment
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Prepare quotations and follow up with customers
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Assist with stock checks and reporting
About You:
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Previous experience in a sales support role (ideally in a manufacturing environment)
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Excellent communication and interpersonal skills
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Strong attention to detail and organisational abilities
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Confident using Microsoft Office, especially Excel and Outlook
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Ability to prioritise tasks and work well under pressure
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A positive attitude and team player mentality
