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Recruitment Admin & Customer Support

Reed Talent Solutions
Posted 4 hours ago, valid for 9 days
Location

Sheffield, South Yorkshire S5 8DP

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • Angard Staffing is seeking customer service-oriented candidates for temporary work over Christmas at their Sheffield site, with a focus on supporting Royal Mail's recruitment campaign.
  • The position offers a pay rate of £13.41 per hour and requires candidates to work 35 hours a week, Monday to Friday, from 09:00 to 17:00.
  • Candidates will manage high volumes of applications, ensuring compliance with operational standards and maintaining effective communication with applicants.
  • Previous customer service experience is required, and proficiency in Microsoft Excel and other computer skills is essential for managing data and reports.
  • This temporary contract runs from August 18, 2025, to December 15, 2025, and candidates should be able to adapt quickly to changing workloads.
Are you looking for work over Christmas?Angard Staffing is the dedicated provider to Royal Mail’s contact centres across the UK. Due to an increase in workload volumes, we are looking for candidates who have a passion for customer service to join the team on a temporary basis over Christmas at our site in Sheffield.You will support our customers through the delivery of our Christmas recruitment campaign, working to an agreed service standard to process and support our candidates through their application journey, while ensuring all legislative standards are met.Pay rate: £13.41 per hourLocation: Sheffield S98 6HRTemporary Contract: 18/08/2025 - 15/12/2025Working Hours: 35 hours per week, Monday to Friday (between 09.00 – 17.00)About the role
  • Effectively manage very high volumes of candidates through the end to end application process, utilising our recruitment, compliance and payroll systems
  • Interpret and analyse reports effectively to enable you to prioritise your workload
  • Process candidate applications in line with operational resource demand
  • Support and engage candidates throughout the application process, using various methods of communication
  • Establish and maintain excellent working relationships with your colleagues, the wider Christmas Team and key customers
  • Support and respond to internal queries from site contacts and the wider business, quickly and efficiently
  • Support other team members and processes when required
What experience/skillset do you need?
  • Analyse and interpret data, using Excel spreadsheets
  • Great attention to detail is required, to cross reference various data sources
  • Previous experience of ucheck platform and SuccessFactors recruitment system, desired but not essential
  • Working across various tasks such as document checking, job offering, joining to payroll and ownership of customer queries
  • Ability to multitask and manage repetitive high-volume workload
  • Must be able to identify errors, escalate accordingly in a timely manner
  • Ability to learn new systems and processes quickly
  • An organised administrator with excellent computer skills
  • High level of experience using MS Excel, MS Word, MS Teams, Outlook and smart phones
  • Excellent organisational and time management skills
  • Customer service experience required
  • Be flexible and adapt quickly to changes in work volumes

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.