Account Manager

Adept Resourcing are proud to be working exclusively with one of our key clients in the search for a proactive and commercially minded Account Manager to join their operations team based in Sheffield. This is a fantastic opportunity to join a respected and growing business who have key accounts across the UK.

As the Account Manager, you will be responsible for managing contract-based customer accounts, overseeing the quotation process, and supporting to deliver high levels of customer service and operational efficiency. This is an office-based role that requires strong communication, organisation, and a commercial mindset.

Who We're Looking For:

We are seeking candidates with proven experience in an Account Management role, ideally with exposure to managing contract-based accounts, although this is not essential. Alternatively, this role could also suit someone from a strong administrative background with excellent communication, negotiation, and interpersonal skills who is ready to step up and grow into an account management position.
Regardless of background, the successful candidate will be customer-focused, commercially aware, and confident handling multiple priorities in a fast-paced environment.

Key Responsibilities:

• Meet and exceed targets for quotes, orders, and margins
• Manage and schedule work for the Account Coordinator, reporting on performance
• Issue accurate quotations that meet client needs and statutory/engineering standards
• Maintain pricing schedules as directed
• Plan and manage customer interactions via CRM, ensuring timely resolution and follow-up
• Collaborate with internal departments to maximise business opportunities
• Produce regular KPI and management reports
• Identify and log new business opportunities and account growth potential
• Complete all relevant administration to a high standard

Key Competencies:

• Strong interpersonal and influencing skills
• Excellent verbal and written communication
• Planning and analytical thinking
• Commercial sensitivity and team collaboration

• Background in engineering or having worked in this industry
• Experience with SMR processes and/or waste management equipment
• Proficiency in Microsoft Excel, Word, Outlook, and PowerPoint
• Sales experience (internal and/or external)

£28k basic + bonus, free parking, 21 holidays increasing to 25 plus bank holidays.

At Adept Resourcing - Commercial & Engineering, we specialise in connecting companies with top talent that drives innovation, growth and success. With our industry expertise, extensive network and personalised approach, we're here to help you.