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Skills People Group are a national provider of National Vocational Qualifications (NVQs), Pre-Employment Training Programmes, Adult Learning, Skills Bootcamps, and Compliance Training. We specialise in both commercial and funded training and are proud to be nationally recognised as one of the UKs largest private training providers due to the growth of our sector and funding secured.
We are currently recruiting for a highly organised, qualified Key Accounts Manager - (Commercial Sales Training) to join our existing team.
The role will focus on building and maintaining high-value client relationships, ensuring their satisfaction, and driving revenue growth. You will be responsible for understanding client needs, developing strategic plans, and acting as the primary point of contact for key accounts.
The Key Account Manager will work as part of the business development team and tele-market the businesss range of commercial & vocational training courses to new and existing clients in order to support the continued growth of the business.
Candidates must be committed to our companies vision of providing our clients with sector leading customer service and advice on their training requirements.
The successful candidate will undertake the following main Duties and Responsibilities:
- Responsible for the maintenance of the companys marketing database including adding new records and updating activity carried out on potential and existing clients
- To pro-actively contact new & existing clients by telephone to sell & make such clients aware of the businesss training course portfolio
- To liaise with new clients as they progress through the sales process to complete and obtain necessary documentation and accurate paperwork to allow effective operational delivery
- Serve as the primary point of contact for key clients within the construction sector.
- Build and maintain strong, long-term relationships with HSEQ & Training Managers
- Understand client training needs and ensure services align with business goals.
- Conduct regular meetings/phone calls with clients to ensure satisfaction identify training needs.
- Identify opportunities to upsell and cross-sell training services, qualifications, and accreditations
- Collaborate with the business development team to expand the client base within the construction industry.
- Ensure all training delivery meets relevant construction standards and regulatory requirements (e.g. CSCS, CITB, NVQs).
- tay up to date with trends, legislation, and emerging requirements in the construction training sector.
- Act promptly to resolve client issues or concerns, coordinating with internal departments when necessary.
- To gather initial copy and text for marketing materials including web site stories, newsletter, and social media use
- To prepare reports and documents as required
- To work with colleagues to consistently improve internal practices, procedures, and procedures to provide an efficient and effective service
- To fully adopt and adhere to the companys equal opportunity policy, ensuring that all candidates, fellow employees, and customers are treated fairly and impartially showing respect for all
- To represent the company in a professional manner at all times
- Any other duties as deemed necessary by the line manager
The ideal candidate must possess the following Skills, Experience and Qualities:
- Great communication skills both over the telephone and on a face-to-face basis
- A self-managing and proactive approach to work requirements
- Analytical skills to assess potential business opportunities and enable data driven decision making
- Project management and negotiating abilities
- Computer literate, specifically with skills to use Microsoft Excel, Word, and internal marketing databases
- Strong Communication and Interpersonal Skills
- Strong attention to detail
- Enthusiasm in the workplace
- Work well under pressure
- Account management & growth skills, preferably within the training or construction sector
- Be committed to providing clients with first class customer service
- Excellent written communication skills
The successful candidate would ideally possess the following or the desire to work towards:
Experience within the further education sector
Educated to a minimum of GCSE grade C in English and Maths or equivalent
In return, Skills People Group will give you:
- A competitive salary
- Bonus subject to performance
- 25 days holiday + Bank Holidays plus two days additional annual leave following two years service
- Holiday buy and sell scheme
- Employer contributory pension scheme
- Health Cash Back Scheme
- Continuous Professional Development
- Annual Volunteering Day
- Referral programme
- Free parking
- A challenging and rewarding role in a successful and growing business
Other details:
Job Type: Full-time
Schedule:
- 8.00 am 4.00 pm Monday to Thursday
- 8.00 am 3.30pm - Friday
Work Location: In person Sheffield S20 3FR
You will report to Commercial Sales Support Manager
** Sorry, no agencies, thank you!
