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Telecom Support Technician

Telecom Support Technician

Elevation Recruitment Group

Posted 5 days ago, valid for 6 days

Sheffield, South Yorkshire S5 8DP

Full Time

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Sonic Summary

Elevation IT is seeking a Telecom Support Technician for a site-based role in Sheffield, working Monday to Friday.
The position offers a salary range of £28,000 to £30,000, reflecting the candidate's skills and experience.
Candidates should have a minimum of 1 year of experience in telephone system installation and maintenance.
Knowledge of iPECS phone systems is beneficial, along with experience in IP Networking, Switches, Routers, and SIP Trunks.
The role includes providing remote support, technical phone support, and may involve occasional fieldwork.

Telecom Support TechnicianSheffield – Site based - Mon-Friday£28,000 – £30,000

Elevation IT are exclusively working with a progressive services business in Sheffield as the look to appoint a Telecom Support Technician

As a result of their fast and continual growth, they are looking to expand their engineering team with an enthusiastic, highly talented and technically astute support engineer.

Key Responsibilities:

Provide remote support and maintenance for telecom customers
Provide technical and non technical phone support
May involve some occasional field work
Management of support case system

The successful candidate will have the following experience:

Minimum of 1 years’ experience in telephone system installation and maintenance
Knowledge of iPECS phone systems would be beneficial although not essential
Experience of working with IP Networking, Switches, Routers and SIP Trunks
Knowledge of Wi-Fi technologies
Some knowledge of IT and Windows based operating systems and support beneficial but not essential
Ability to communicate with people from a technical and non-technical background

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