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Job Title- Tenant Liaison Officer
Location- Sheffield
Contract Length- 6 months+
Pay rate- 16.50-17.00 p/h
Are you an excellent communicator with a track record of providing resident engagement during all stages of social housing projects?
Are you able to converse with customers from a range of backgrounds and are able to deal with complaints with a professional manner?
We are working with a leading contractor who work on behalf of housing providers across the country to deliver planned improvement works. They are looking for a tenant liaison officer to service a long term kitchen and bathroom project in Sheffield.
As a tenant liaison officer, you will;
- Be the first point of contact for residents during scheduled works
- Make sure that residents are informed and happy with all updates
- Respond to complaints and issues that arise
- Keep detailed reports of resident feedback
- Attend site visits with the site manager and conduct progress surveys when required
As a tenant liaison officer, is it required that you;
- Have excellent face to face and telephone communication skills
- Have experience within social housing, and ideally construction/repairs teams
- Have a full clean driving licence
- Have a clean criminal record for enhanced DBS checks
If this sounds of interest to you, or you know someone that may be a good fit, then we'd love to hear from you
