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- Annual Salary: £15.48 per hour
- Location: Sheffield, S1 (with some travel to other sites)
- Job Type: Full-time - 37 hours per week Monday to Friday
We are seeking a Housing Solutions Officer to join a leading local authority in Sheffield. This role offers a fantastic opportunity to be part of a busy and exciting Housing Solutions service. The primary focus is on handling homeless applications, progressing cases within a statutory framework, and providing comprehensive housing advice and support to households experiencing homelessness.
Day-to-day of the role:- Interview clients and undertake housing need and homelessness assessments face-to-face within statutory and policy frameworks.
- Provide advice, ongoing support, and maintain client contact.
- Offer information on all available housing, support, and other related services.
- Assist clients in accessing specialist support services as required (e.g., advocacy services, tenancy support, equipment and adaptations, city-wide alarms).
- Produce and present reports, including making recommendations on any aspect of the Housing Solutions Service.
- Manage casework effectively and make appropriate decisions to prevent homelessness, hospital admissions, and delayed discharges from supported and institutional accommodation and care.
- Good understanding of the housing needs of vulnerable people.
- Ideally Homeless or Housing experience
- Knowledge of housing legislation and other laws relevant to housing advice and homelessness; experience in homelessness assessments or advice work is desirable.
- Ability to meet deadlines and manage a busy workload.
- Experience in creating and maintaining positive working relationships with staff from various agencies.
- Strong customer service experience, including dealing with difficult customers.
- Ability to work both independently and as part of a team.
- Competitive hourly rate of £15.48 PAYE
- Full time hours Monday to Fri 9am-5.30pm - 37 hours per week
- Office-based role in the city centre with some travel to other sites.
To apply for this Housing Solutions Officer position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.
