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Service Controller – Plant Hire | Shefford | £32,000 – £35,000
Join a leading name in the plant hire sector as a Service Controller, supporting engineers and ensuring smooth day-to-day operations.
About Us
The client are a well-established business within the plant hire and construction support industry. With a strong reputation for reliability and customer service, we provide equipment and support to a wide range of clients across construction and engineering. You’ll be joining a supportive team that values collaboration, efficiency, and a proactive approach.
Key Benefits of the Service Controller:
- Salary of £32,000 – £35,000
- 25 days holiday plus bank holidays
- Monday-Friday working hours
- Company pension scheme
- Ongoing training and development opportunities
- Supportive team environment with career progression prospects
About the Role:
As Service Controller, you’ll be the first point of contact for customer enquiries, ensuring excellent communication between clients, suppliers, and engineers. You’ll coordinate service schedules, manage engineer diaries, and provide vital administration support to the service department. This is a varied and fast-paced role where your organisational skills will play a key part in keeping everything running smoothly.
Key responsibilities include:
- Acting as the main point of contact for customers
- Assisting the service team with daily administration
- Liaising with product and parts suppliers
- Scheduling and diary management for field service engineers
About You
You’ll bring proven experience within the plant hire, construction, or engineering support sector. Strong communication and organisational skills are essential, along with confidence using Microsoft Office. You’ll thrive in a busy environment, enjoy problem-solving, and be a positive team player with a great sense of humour.
To be successful as Service Controller, you may have worked as a:
Service Administrator, Service Coordinator, Hire Desk Controller, Plant Hire Administrator, Engineering Scheduler, Service Planner, Workshop Controller, Service Support Coordinator, Maintenance Scheduler, or Hire Desk Advisor.
