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Job Summary for Plumbing Customer Care Service Engineer
We are seeking a Plumbing Customer Care Service Engineer to join a family run business in Sittingbourne. You will cover projects in London, Greater London and surrounding areas. You will work Monday to Friday - 8am to 4pm. Out of hours and weekends to be discussed.
Please note, initially you will use own vehicle and travel expenses would be paid.
Key Responsibilities for Plumbing Customer Care Service Engineer
- Diagnose and repair customer reported plumbing, heating problems.
- Attend emergency call outs as requested.
- Complete customer resolution reports.
- Assist with the commissioning activities and function tests at handover stages to Customer Care from projects team
- Assist with Snagging as requested by the Project Engineers.
- Provide feedback to Project Managers regarding potential customer care issues.
Requirements for Plumbing Customer Care Service Engineer
- Ideally highly experienced Plumbing/Heating and/or Electrical Engineer - 5 years+ of mechanical experience required
- The successful candidate would need to be well presented and have good communication skills, be able to use their own initiative and good problem-solving skills.
- Full Driving License and own vehicle needed
- NVQ2 or equivalent
- Active Skill Card / CSCS Card
Only suitable candidates will be directly contacted about this position, and we will not store or process the data of candidates in any way unless consent has been obtained.
