Customer Service Representative

Pertemps Liverpool

Posted 7 days ago, valid for 11 days

Skelmersdale, Lancashire WN86XW, England

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

The position available is for a Customer Service Representative in Skelmersdale, offering a salary starting at £24,000, dependent on experience.
Candidates are required to have proven experience in a customer service or call centre environment.
The role involves handling customer enquiries, resolving issues, and ensuring a positive customer experience across various communication platforms.
Working hours are Monday to Friday from 09:00 to 17:00, and candidates must have access to a vehicle due to the office location.
This full-time, permanent role offers opportunities for career progression and further training within a supportive company culture.

Customer Service RepresentativeSkelmersdale£24,000+ (Dependent on Experience)09:00 – 17:00 Monday - FridayFull-Time, PermanentDue to the office location, all candidates must have access to a vehicle.We are currently recruiting on behalf of our client for an experienced and customer-focused Customer Service Representative to join their busy team based in Skelmersdale. This is a fantastic opportunity to secure a long-term, full-time position within a reputable and growing company that values quality service and employee development.The Role:As a Customer Service Representative, you will be the first point of contact for customers, handling enquiries, resolving issues, and ensuring a positive experience throughout the customer journey. Our client is looking for someone proactive, professional, and confident in managing communications face to face and across multiple platforms.Key Responsibilities:

Responding to customer enquiries via phone, email, web and in person
Creating and sending quotes based on information received
Providing accurate information regarding products and services
Maintaining and updating customer records on internal systems
Resolving complaints and issues efficiently and professionally
Working closely with internal departments to support client needs
Meeting individual and team-based service targets

What We’re Looking For:

Proven experience in a customer service or call centre environment
Excellent communication and interpersonal skills
Strong attention to detail and the ability to multi-task
Good IT skills, including experience with CRM systems
A positive, can-do attitude and strong work ethic

What’s in it for You:

Competitive salary starting at £24,000+, depending on experience
Monday to Friday working hours – no weekends
A supportive working culture and long-term job stability
Opportunities for progression and further training

This is an excellent opportunity for someone looking to develop their career in a stable and customer-driven environment.Interested? Apply today and if you meet the requirements, we will be in touch!

Apply now in a few quick clicks

Customer Service Representative

New Business & Customer Service Representative

New Business & Customer Service Representative

German speaking Customer Service Representative