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About the Role
We are seeking a proactive and organised Insourcing Support Officer to work closely with our Insourcing Manager and wider team. You will play a key role in supporting the delivery of insourced clinical services to NHS Trusts, helping to reduce referral to treatment waiting times. This is an excellent opportunity to develop your career in healthcare operations, working on projects that make a real difference.
Key Responsibilities
- Assist the Insourcing Manager with contract administration and documentation.
- Support the preparation and mobilisation of new contracts, including implementation checklists and compliance tracking.
- Help monitor contract performance, collate KPI data, and prepare reports for clients.
- Liaise with clinical and operational teams to ensure smooth service delivery.
- Maintain accurate records and site documentation.
- Support the onboarding and compliance process for new staff.
- Respond to queries from staff and clients, escalating issues as needed.
- Assist with rota management and staff allocation for clinics.
- Participate in regular meetings and provide administrative support as required.
Essential Skills & Experience
- Excellent organisational and communication skills.
- Strong attention to detail and ability to manage multiple tasks.
- Flexible and adaptable, able to work in a fast-paced environment.
- Good IT skills
- Ability to work independently and as part of a team.
Desirable
- Experience in healthcare administration or contract management.
- Understanding of NHS operations or insourcing models.
Benefits
Competitive salary and performance-based incentives
