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Quality and compliance co-ordinator required for a growing regional elderly care provider in the East Midlands.
In this position you will play a pivotal role in helping the organisation deliver their mission to ensure the highest standards of care and compliance across its growing portfolio care homes, with the goal of every home achieving and maintaining a Good or Outstanding CQC rating.
You will be working closely with Home Managers and leadership teams, to support monthly compliance monitoring, assist with audits, help with the training and development of front line leadership teams, and provide practical, on-the-ground support to homes that may require additional guidance.
This is a fantastic opportunity for someone looking to shape care quality across a passionate and purpose-driven care provider. The successful candidate will not only support improvement but help inspire it.
Key Responsibilities
- Produce monthly Compliance Reports for each home
- Support and deliver training for Deputy Managers, Team Leaders, and Senior Carers
- Assist in the investigation and resolution of complaints and safeguarding cases
- Ensure proactive management and accurate logging of pressure sores, DoLs, falls, and weights
- Prepare for external inspections
- Provide hands-on support in homes requiring improvement, including site visits and occasional overnight stays
- As a key member of the SLT, the postholder will have on call responsibilities
Requirements
- Experienced Deputy Manager (or similar role) in elderly care
- Some experience of delivering training (manual handling, medication, care planning etc.)
- NVQ Level 3 in Care (or equivalent) and willingness to study for NVQ 5/7
- High attention to detail and strong time management
- Comfortable using email, Excel, and Word
- Full UK driving licence and willing to travel frequently, including distances
- Ability to work flexibly and independently
Salary
- 36,000pa + bonus based on KPI
- 28 days annual leave (inclusive of bank holidays)
- Travel and expenses
