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A progressive, expanding, financial services organisation is looking for a Sales Support Team Leader to lead its Sales Support Specialists.
The role will ensure training needs are fulfilled, and business transactions run smoothly with the right pace to aid business growth.
Previous experience as a Team Leader is essential, ideally within financial services or leading a sales support team.
Hybrid working is offered.
Key Responsibilities
- Managing a team of Sales Support Specialists
- Holding meetings with colleagues, both 1:1 or as a group, to ensure performance and to motivate the team
- Work closely with other departments to ensure that any potential problems are quickly resolved and long term alterations are made
- Ensuring the team is fully customer focused at all times
- Provide coaching and support to the team
- Maintain departmental compliance in line with company policy
- Take responsibility for escalated enquiries
- Review performance and promote internal product knowledge
Skills/experience
- Previous experience leading a team
- Experience working in a sales support environment ideal
- Ideally experience within financial services
- Customer focused approach
Benefits
- 25 days holiday
- Pension
- Healthcare
- Option for hybrid working
- Exciting time to join an expanding organisation
