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Temporary Customer Service Advisor - Slough SL3

Temporary Customer Service Advisor - Slough SL3

CCP

Posted 12 hours ago, valid for 23 days

Slough, Berkshire SL3 0FF, England

Full Time

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Sonic Summary

The Temporary Customer Service Advisor position is located in Slough (SL3) and requires a driving licence due to limited public transport access.
The role involves assisting customers through face-to-face interactions, phone calls, and primarily email communications, focusing on parcel collections and delivery inquiries.
The contract lasts for 3 months with the potential for extension, and the pay is £16.14 per hour (all-inclusive).
Candidates should have previous experience in customer service or a distribution environment, along with strong verbal and written communication skills.
The working hours are Monday to Friday, either from 8:30am to 5:30pm or 9:00am to 6:00pm.

Temporary Customer Service Advisor – Slough (SL3) Location: Slough, SL3Driving Licence Required - Limited public transport accessStart Date: ASAPContract Length: 3 months (with potential for extension)Hours: Monday to Friday, 8:30am–5:30pm or 9:00am–6:00pmPay: £16.14 per hour (all-inclusive)About the RoleWe’re seeking an articulate and professional Customer Service Advisor to join a busy distribution centre in Slough. Acting as the first point of contact, you’ll support customers via face-to-face walk-ins, phone calls, and predominantly email communications. You’ll assist with parcel collections, delivery enquiries, and internal coordination - ensuring accuracy, empathy, and efficiency at all times.This is an office/warehouse-based role. For health and safety, high-vis jackets and safety boots are required (and provided). No heavy lifting involved. Key Responsibilities

Respond to customer enquiries face-to-face, over the phone, and primarily via email
Support parcel tracking, collections, and delivery queries
Accurately log information and updates in the CRM system
Collaborate with internal teams through email communication
Maintain professional, clear, and consistent customer communication

What We’re Looking For

Strong verbal and written communication skills
Confident, calm, and customer-focused approach
Excellent attention to detail and CRM/data entry skills
Previous experience in customer service or a distribution environment is advantageous

Join a company built on respect, honesty, and trust - and make a meaningful contribution in a supportive, fast-paced team. This opportunity is being recruited for by CCP. Apply today if you would like to be part of something exciting and enjoy working in a dynamic and agile environment. If you would like to know more about this exciting opportunity, please apply online, or call CCP on . We will aim to respond to all applications within 48 hours. CCP are experts in Customer Operations and CX recruitment, trusted since 2007 for connecting top talent with leading brands. We’re known for our vast network and consistently great service.

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