Back to search
- Operational Management: Take full ownership of all data centre operations, including physical security, critical infrastructure (power, cooling, fire suppression), and physical network management.
- Team Leadership: Lead, mentor, and develop a team of highly skilled technicians and engineers. Conduct performance reviews, manage shift rotas, and foster a positive, safety-first working environment.
- Critical Systems Oversight: Ensure all mechanical, electrical, and plumbing (MEP) systems are functioning optimally. Oversee maintenance schedules, perform regular system checks, and manage planned and unplanned incidents.
- Client & Stakeholder Relations: Act as the primary point of contact for clients, addressing their needs and ensuring service level agreements (SLAs) are met or exceeded. Manage relationships with key vendors and contractors.
- Compliance & Audits: Ensure the facility operates in strict adherence to industry standards and regulations (e.g., ISO 27001, SOC 2, etc.). Prepare for and lead internal and external audits.
- Health & Safety: Be the on-site safety champion, enforcing strict health and safety protocols and conducting regular risk assessments.
- Budgeting & Reporting: Manage the site's operational budget and provide regular, detailed reports on performance, capacity, and key metrics to senior management.
- Continuous Improvement: Identify and implement opportunities to improve efficiency, reduce costs, and enhance the overall performance of the facility.
- Proven Experience: A minimum of 5 years of experience in data centre operations, with at least 2-3 years in a lead, management or supervisory role.
- Technical Expertise: Strong understanding of data centre infrastructure, including high-voltage power distribution, UPS systems, generators, CRAC/CRAH units, and fire suppression systems.
- Leadership Skills: Demonstrated ability to lead, motivate, and manage a technical team in a mission-critical environment.
- Problem-Solving: Excellent diagnostic and problem-solving skills, with the ability to respond calmly and effectively to unexpected incidents.
- Communication: Exceptional communication and interpersonal skills, with the ability to liaise effectively with clients, senior management, and team members.
- Certifications: Relevant certifications such as Certified Data Centre Manager (CDCM), Uptime Institute's Accredited Tier Designer (ATD), or similar are highly desirable.
- Location: Commutable distance to Slough, with a willingness to be on-call for emergencies.
