- Career Progression
- Family Owned Business
- Great Benefits
- Salary: £40,000+ per year
- 4 on 4 off shift pattern (7pm–7am)
- 5 weeks holiday + company benefits
- Company pension
- Free on-site parking
- Kitchen facilities on site
- Ongoing training & progression opportunities
- Minimum 3 years’ experience in an AOG Export department within freight forwarding
- Strong knowledge of export documentation & customs (HAWB/MAWB, IPR/OPR, export licences)
- Ability to handle time-critical shipments under pressure
- Computer literate with excellent attention to detail
- Strong customer service and communication skills
- Reliable, punctual, and able to work independently
- Car owner with a valid driving licence (due to location)
- Willingness to cover opposite shifts when required
- Manage AOG/time-sensitive shipments via air and road
- Prepare and process all export documentation (HAWBs, MAWBs, customs, post-flight, security procedures, routing, transport requests, airline liaison, cross-trade movements)
- Ensure all AWBs are issued correctly and in line with regulations
- Handle customs entries in accordance with IPR/OPR and export licence requirements
- Prepare pre-alerts and post-flight documentation
- Provide accurate quotations and respond to customer requests promptly