Stores/Driver & Logistics Operations Assistant

Job Purpose

The Stores/Driver & Logistics Operations Assistant supports the efficient running of warehouse, stock, and logistics operations. The role involves managing stock and deliveries, maintaining warehouse organisation and cleanliness, and operating company vehicles to collect and deliver parts and materials. This role also requires compliance with company Health & Safety standards and always acting as a professional representative of the company.

Key Accountabilities and Main Duties

• Manual handling: lifting and carrying items (some heavy lifting required)
• Prepare load and unload customer deliveries, vehicles, trailers and pallets

• Travel regularly to landside and airside locations at Heathrow to deliver and collect goods, ensuring accurate placement, labelling, and documentation
• Receive customer spares, consumables, and stationery, ensuring all paperwork is filed and archived
• Ensure all spares are correctly labelled in the Stock Management System and report any issues

• Ensure all COSHH items are stored and labelled correctly
• Experienced and qualified to use forklift truck for daily tasks

• Maintain site cleanliness, including warehouse, workshop, and trade counter areas, through daily upkeep, waste management, and recycling
• Licensed to operate company vehicles of various types, including cars, vans, Luton vans, and flatbeds

• Complete all pre-usage checks prior to using any vehicles / MHE and reporting any faults for rectification
• Responsible for inputting customer stock checks and replenishing stock orders
• Arrange the booking of RGS and CLC and manage customer stock (PPE, uniforms, hygiene items), fulfil orders, issue paperwork, and update records
• Print and attach client labels for next-day shipments and send daily paperwork to Clients for next-day deliveries
• Manage returns and repairs, record on spreadsheets, and follow up weekly with clients for repair progress
• Receipting of Goods In on Sage, non Maixmo
• Operate company IT systems and software to perform all aspects of the role
• Assist with stock checks as required
• Maintain fleet cleanliness, ensure vehicles are stocked (e.g., first aid kits), perform daily checks, and report defects promptly

• Maintain high standards of customer service at all times
• Ensure that all works are carried out and comply to the standards laid out in the Company Health & Safety Procedures and take responsibility for own Health and Safety whilst working
• Any other duties that the company may reasonably ask you to perform which are within your expertise and skill sets

Key Skills/Experience

• Safe lifting, carrying, loading, and unloading of heavy items, pallets, and deliveries.
• Receiving, labelling, storing, replenishing, and auditing stock, including PPE, uniforms, consumables, and COSHH items
• Licensed operation of forklifts and various company vehicles (cars, vans, Luton vans, flatbeds), including pre-use checks and maintenance reporting
• Maintaining cleanliness, organization, recycling, and trade counter tidiness to high operational standards
• Competent use of company IT systems, Sage, and other software for stock management, reporting, and record-keeping
• Preparing, issuing, and filing delivery paperwork, client labels, returns/repairs records, and customer spreadsheets accurately
• Delivering excellent customer care and liaising with clients regarding stock, repairs, and deliveries
• Adhering to company H&S procedures, maintaining safe working practices, and ensuring correct storage of hazardous items and Identifying discrepancies, reporting issues, and ensuring accurate labelling, placement, and inventory control and coordinating multiple tasks efficiently, including stock checks, fleet management, deliveries, and administrative duties.

As you may be required to work airside at Heathrow Airport, we cannot accept anyone with a criminal record or colour blindness due to airside driver training medical requirement

Person Specification

Aged 25+ with a full, clean UK driving licence held for at least 2 years (for insurance purposes) and able to drive cars, vans, Luton vans, and flatbeds

Eligible to work in the UK with no unspent criminal convictions

Numerate, articulate, and detail-oriented

Patient, efficient, and able to work under pressure to meet deadlines

Reliable, punctual, and highly organised with strong prioritisation skills

Physically fit to meet role demands, including occasional heavy lifting

We Value

Passion, energy, and a strong drive to succeed

A results-oriented and proactive approach to challenges and opportunities

Self-motivation, adaptability, and a positive, enthusiastic attitude

Clear and effective communication at all levels

Ability to work independently while taking initiative

Strong teamwork and excellent interpersonal skills

The position offers 25 days holiday increasing to 30 days + bank holidays, pension scheme and private healthcare.

If you are interested in this role, please forward your CV including your salary expectations.