Credit Controller

We are looking for a Credit Controller to join our client's Finance team, based in their Solihull offices. This is a full-time, office based permanent position, working in offices Monday - Friday on-site.

The primary responsibility is the daily collection of customer debt and the reduction of average Days Sales Outstanding (DSO) collection days. The role involves maintaining customer accounts, ensuring accurate first-time information is provided, and working collaboratively with internal and external stakeholders.

Key Responsibilities:

• Conduct credit checks and assess customers' credit ratings prior to opening client accounts.

• Efficiently collect outstanding debts and customer payments.

• Review proforma payments and liaise with the Customer Services team.

• Deliver excellent customer service to both internal and external stakeholders.

• Monitor and reduce debtor balances to meet DSO targets.

• Resolve invoice-related queries promptly and professionally.

• Prepare and distribute weekly aged debt reports.

• Handle ad-hoc finance-related queries and collaborate with other members of the Finance team.

• Carry out month-end procedures and issue monthly statements.

• Provide support with other finance tasks as required.

Qualifications and Experience:

• Proficiency in MS Office, particularly Excel.

• Knowledge of Opera accounting software (training can be provided).

• Strong organisational and planning skills.

• Ability to work well under pressure and follow established processes.

• Excellent communication skills, both written and verbal.

• Reliable, punctual, and self-motivated.

• Previous experience within a senior credit control position is essential to be considered for this position, and you will need to be able to commute to Solihull offices, five days per week.

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