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Customer service representative
Temporary Customer Service Administrator

Temporary Customer Service Administrator

Pertemps Redditch Commercial

Posted 11 days ago, valid for a month

Solihull, West Midlands B90 4DF

£12.5 - £13 per hour

Part Time

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Sonic Summary

The Customer Service Administrator position in Shirley offers a pay rate of £12.50 to £13.00 per hour.
This role requires strong customer service skills and previous experience in customer service or administration.
As the first point of contact for customers, the administrator will handle enquiries via phone and email.
Key responsibilities include answering calls, responding to emails, and supporting the order process.
The position is temporary with the potential to become permanent for the right candidate, and an immediate start is available.

Customer Service Administrator – Shirley£12.50 – £13.00 per hour | Immediate Start | Temp to Perm OpportunityAre you an organised and confident communicator with strong customer service skills? Our client in Shirley is seeking a Customer Service Administrator to join their busy team on a temporary basis, with the potential to become permanent.The Role:As a Customer Service Administrator, you will be the first point of contact for customers and stakeholders, handling enquiries by phone and email in a professional and friendly manner. You’ll play a key role in supporting the order process and ensuring excellent service delivery.Key Responsibilities:

Answering inbound calls and responding to customer emails
Handling queries relating to orders and providing timely updates
Liaising with stakeholders and customers to resolve issues efficiently
Updating systems accurately and maintaining clear communication records
Supporting general administration within the customer service team

About You:

Excellent telephone manner and communication skills (written and verbal)
Confident speaking with customers and stakeholders at all levels
Strong organisational skills with attention to detail
Previous customer service or administration experience preferred
Proficient in Microsoft Office and general IT systems

What’s on Offer:

£12.50 – £13.00 per hour (depending on experience)
Immediate start available
Potential to become a permanent role for the right candidate
Supportive and friendly working environment

?? Location: ShirleyIf you’re a customer-focused administrator looking for your next opportunity, apply today to be considered for an immediate start!

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