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Job Role: Team Leader - Domestic Abuse (DVA)
Salary: 27,810 per year
Hours: 37.5 hours per week
Contract type: Permanent
Location: Bath & Northeast Somerset
Additional information:
- Valid driver's license and access to a car for business purposes
- Participation in an on-call out of hours rota
About the Role:
In this pivotal role, you'll be a visible and active presence across our teams, clients, and partner organisations-ensuring the smooth and effective running of the service. You'll empower staff to deliver high-quality, person-centred support that enables clients to reach their full potential, while also fostering a supportive environment through regular supervision and meaningful conversations.
Working closely with the Service Manager, you'll play a key role in driving service improvements, embedding best practices across local projects, and helping us meet our key performance indicators (KPIs).
Responsibilities include:
- Supportive Line Management: Deliver regular supervisions and check-ins to ensure team members feel supported, motivated, and equipped to delivery high-quality services.
- Delivering Person-Centred Support: Manage a caseload of clients, offering tailored, trauma-informed and strengths-based support that empowers individuals.
- Driving Multi-Agency Collaboration: Work effectively with external partners to maximise opportunities and outcomes for clients through joined-up, holistic support.
- Safeguarding and Incident Management: Respond to local incidents and safeguarding concerns, ensuring appropriate action is taken, clearly communicated, followed up, and accurately recorded.
Qualifications / Requirements:
- A valid UK driving license and access to own vehicle - business insurance will be required for roles involving travel for work
- Experience and understanding of working with vulnerable individuals and/or socially excluded people
- Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan
- Great opportunities for career development and free monthly training sessions from experienced facilitators
- 27 days annual leave, including an extra day off for your birthday, increasing up to 30 days after 4 years of continuous employment (pro-rata for part time staff)
