Complaints Investigator

4Recruitment Services

Posted 5 hours ago, valid for 12 days

Somerton, Somerset TA11 6SB, England

£350 per day

Full Time

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Sonic Summary

The position is for a Complaints Investigator focusing on SEND provision, offering a contract rate of £350 per day.
This is a fully remote, full-time role that involves receiving and logging complaints related to SEND services.
Key responsibilities include investigating complaints impartially and ensuring compliance with statutory guidance, such as the SEND Code of Practice.
The investigator will also be required to communicate outcomes clearly and sensitively to the complainants.
Candidates should have relevant experience in complaints handling, preferably with at least 2 years in a related field.

Complaints Investigator – SEND

Contract

£350 per day

Fully remote

Full time

Receiving and logging complaints related to SEND provision.
Investigating complaints thoroughly and impartially, often liaising with schools, professionals, and service providers.
Ensuring compliance with statutory guidance, such as the SEND Code of Practice
Communicating outcomes clearly and sensitively to complainants.

To find out more information please contact Abbie at (url removed)

Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.

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