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As a receptionist you will be the first point of contact for the company with phone calls coming into the office and greeting clients coming in, and you will provide administrative support across the office. You will handle the flow of people through the business and ensure that all receptionist responsibilities are completed accurately and delivered with high quality and in a timely manner. For this position, you should be able to use your organisational skills to manage your office space and your time, as you will collaborate with clients and colleagues in a fast-paced environment as well as being able to assist the team with admin related tasks.
Our clients office is based in South Molton, They have been recognised for their commitment to client service by being awarded the prestigious Chartered Status by the Chartered Insurance Institute (CII)- this is the industry’s gold standard for firms of Insurance Brokers.
As a business, they ensure that their clients receive the very best advice and customer service on a wide range of insurance products- acting for over 8,000 corporate, commercial, and personal clients throughout the UK. As an employer, they provide their staff with a fun and lively working environment whilst also encouraging and developing them through their insurance careers.
Main Duties & Responsibilities
- Serve visitors by greeting, welcoming, directing and announcing them appropriately.
- Preparing meeting rooms for visitors and tidying after meetings
- Answer, screen and forward any incoming phone calls while providing basic information when needed
- Receive and sort daily mail/deliveries/couriers
- Maintain security by following procedures and controlling access (monitor logbook, issue visitor badges)
- Update appointment calendars and schedule meetings/appointments
- Keeping the reception area and Stock cupboards tidy
- Monitoring stock levels and ordering new stock
- Stock and monitor Coffee Machines
- Keeping the kitchen, break-out areas, meeting rooms and Boardroom tidy
- Insurance Broker Support duties (Processing orders, checking files etc.
- Proficient with Microsoft Office Suite
- Professional appearance
- Solid communication skills both written and verbal
- Ability to be resourceful and proactive in dealing with issues that may arise
- Ability to organise, multitask, prioritise and work under pressure
- A-C GCSE or equivalent in English & Maths
- A friendly and confident personality
- The ability to stay calm under pressure
- Willing to learn about Insurance
Benefits:
- Flexible Working Hours once your probation has been passed.
- 25 days paid annual leave + Bank Holidays
- Death in Service (3 x Salary)
- Regular Company parties (previous ones include boat parties, masquerade balls)
- Free eye test and contribution towards glasses
- Employee Assistance Programme, with access to an Online GP for you and your family to use
- Pension Scheme
- Cycle to Work Scheme
Salary on offer is £24,500-£25k
If you wish to discuss this role in more detail, please contact Kieran at CKB Recruitment - General Insurance & Financial Services Recruitment Specialists.
