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27,000 + Bonus (Up to 6000)
Southall - Fully office based
Monday to Friday with Occasional Sundays+ Occasional Bank Holidays
We are recruiting for a market leading organisation based at their Head Office in Southall. You will be joining their Customer Engagement team where you will be handling inbound/outbound calls and emails with customers, handling admin duties and identifying up-selling opportunities.
Role:
- Handling inbound and outbound calls and emails with customers
- Speaking to your set ofcustomers on a daily/weekly/monthly basis dependent on their needs
- Building and maintaining relationships withcustomers
- Work withcustomers to support theircustomerjourney
- Loggingcustomerdetails correctly
- Action order amendments and add-ons for yourcustomers
- Work with field sales colleagues to highlight lapsed accounts and also help highlight leads within the area.
- Ensure yourcustomers are aware of any promotions and changes to products
- Identify up-selling opportunities and aim to maximise sales opportunities where possible
Apply Now!
