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About Role :
We are seeking a highly analytical and detail-oriented Insights Analyst(User Researcher) to transform qualitative and quantitative data into actionable insights that inform strategic decisions across product, marketing, and operations. You will use statistical analysis, customer research, and data storytelling to uncover trends and drive business growth.
Position - Insights Analyst/User Researcher
Experience - 2+ Years
Location - Southampton
Job Type - Hybrid
Skills & Experience Required:
- Proven experience in conducting both primary and secondary research in a commercial (non-academic) setting.
- * Skilled in qualitative research-designing discussion guides, facilitating interviews/focus groups, analyzing insights, and delivering actionable reports.*
- Strong background in.*Quantitative methods* including survey design, statistical analysis, and reporting.
- Ability to manage and deliver multiple research projects simultaneously.
- Proficient in synthesizing complex data into clear insights using a storytelling approach.
- Degree or professional qualification in a research-related discipline (eg, MRS); strong numerical and analytical skills.
- Experience building strong relationships with internal and external stakeholders.
- Excellent communication, reporting, and data visualization skills; able to translate findings for diverse audiences.
Key Duties and Responsibilities
- Lead and manage a variety of research projects, customer consultations, and ad hoc tasks.
- * Design and deliver Qualitative and Quantitative methodologies, including surveys, interviews, and focus groups..
- Conduct primary and secondary research on strategic topics (eg, homelessness, climate change) to support evidence-based planning.
- Analyze data and produce clear, tailored research reports and summaries for internal and external audiences.
- Oversee quality assurance processes, including reviewing work from external research partners.
- Collaborate with stakeholders to ensure insights inform decision-making and strategy.
- Manage multiple projects simultaneously and ensure timely delivery.
- Work with the Communications Team to share insights across the organization.
- Promote the value of research and support the Insight Team with ad hoc requests.
