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The Role:
We are delighted to be recruiting on behalf of a well-established automotive business based in the Southampton area, who are seeking to add a Service Advisor to their experienced and friendly aftersales team. This is a rare Monday to Friday only opportunity - offering a great work-life balance and the chance to develop a long-term career within a supportive and professional dealership environment.
While motor trade experience is preferred, our client is also open to applicants from non-automotive backgrounds, provided you bring strong customer service skills, the ability to multitask, and a proactive approach.
Responsibilities & Requirements of a Service Advisor:
Booking vehicles in for service, MOT, and repair appointments
Liaising with customers both face-to-face and over the phone
Coordinating with workshop and parts departments to ensure a smooth customer journey
Providing updates and advice to customers regarding their vehicle's progress
Processing invoices, raising job cards, and handling payments
Assisting with parts-related tasks as required, including checking stock and processing orders
What we are looking for:
Experience in a Service Advisor or similar customer-facing role is desirable
Strong customer service background essential - motor trade experience is a bonus, not a must
Comfortable working in a fast-paced, team-oriented environment
Excellent communication and organisational skills
A full UK driving licence is essential
Package:
Basic Salary: £27,000
Bonus Potential: £4,500 per annum
Total Earnings: £31,500 OTE
Hours: Monday to Friday, 8:00am to 6:00pm - no weekend work
Additional Benefits:
On-the-job training and development, Clear opportunity for career progression, Supportive team and working environment.
**Don’t worry if your CV is out of date, please get in touch and we can work with you to do the rest**
To apply for the role as a Service Advisor and find out more details, please forward your CV to Drew Pilcher
