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Customer Services Administrator

Adecco
Posted 10 hours ago, valid for 16 days
Location

Southend-On-Sea, Essex SS1 9ER, England

Salary

£25,000 - £26,000 per annum

Contract type

Full Time

Retirement Plan

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Sonic Summary

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  • The position of Customer Services Administrator is available in Southend, Essex, requiring candidates to be car drivers due to the location.
  • This permanent, full-time role involves coordinating cargo dispatch operations and maintaining communication among team members and stakeholders.
  • The salary starts at £12.44 per hour, with opportunities for overtime paid at time and a half, and candidates should have at least one year of relevant experience.
  • Ideal candidates are organized, analytical thinkers with strong communication skills and a commitment to excellent customer service and health and safety compliance.
  • The role offers a Monday to Friday schedule, a generous benefits package including a pension plan and up to 25 days of holiday, and opportunities for career growth within a supportive team.

Position: Customer Services Administrator
Location: Southend, Essex - due to location car driver is essential
Contract Type: Permanent
Working Pattern: Full Time (40 hours per week) starting from 6am


Key Responsibilities:

Coordinate cargo dispatch operations, ensuring optimal accuracy and efficiency from vessel to on-board truck.
Maintain clear and effective communication among team members and external stakeholders.
utilise systems to manage and record cargo processes, ensuring compliance with health and safety regulations.
Monitor project timelines and deliverables, adapting plans as necessary to meet changing demands.

What We Offer:

Competitive Pay: Starting at 12.44 per hour, with overtime paid at time and a half!
Work-Life Balance: Enjoy a Monday to Friday schedule, with flexibility for weekend availability when needed.
Generous Benefits Package:
- Company pension plan
- Free on-site parking
- Sick pay
- 20 days of holiday per year, plus bank holidays (increasing by one day per annum to a maximum of 25 days)


Ideal Candidate:

You are a great communicator, capable of thinking clearly and making sound plans, even during busy times.
An organised and analytical thinker, you pay attention to detail and can simplify complex tasks.
You are committed to delivering excellent customer service while prioritising health and safety in every aspect of your work.

Why Join Us?

This is a fantastic opportunity for someone eager to grow within a supportive team and contribute to our client's success. If you are looking for a varied and challenging environment where you can learn new skills, we encourage you to apply!

If you are ready to embark on an exciting career with a company that values your contributions, don't miss out! Apply now and become part of a team that's dedicated to excellence.

Join us and make a difference in the world of Manufacturing & Production!

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

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By applying, a CV-Library account will be created for you. CV-Library's Terms & Conditions and Privacy Policy will apply.