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Software Support

Pareto
Posted 12 hours ago, valid for 17 days
Location

Southend-On-Sea, Essex SS30JF

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • Embark on a rewarding career journey as a 1st Line Technical Support specialist with a competitive salary of £30k basic and £30k OTE benefits.
  • We are seeking a highly motivated individual with a passion for technology and excellent problem-solving skills to join our dynamic team.
  • The role involves being the first point of contact for technical support, troubleshooting client issues, and testing new product features.
  • Candidates should have at least one year of experience in a technical support role and possess strong communication abilities.
  • This position offers significant career development opportunities within a collaborative environment at a fast-growing technology company.

Embark on a rewarding career journey as a 1st Line Technical Support specialist! We are seeking a highly motivated individual to join our dynamic team. While we are not operating under a strict deadline, we encourage prompt applications. The hiring process may take a more flexible timeline. This is a fantastic opportunity to make a significant contribution to a fast-growing technology company.

What we offer you?

  • Competitive salary £30k basic and £30k OTE benefits
  • Collaborative team environment
  • Growth opportunities
  • Cutting-edge technology
  • Professional development
  • Contribute to a growing company

Skills:

  • Passionate about technology
  • Excellent problem-solver
  • Strong communicator

Responsibilities:

  • First point of contact for technical support
  • Troubleshoot and escalate client issues
  • Test new product features and provide feedback
  • Create user-friendly documentation
  • Maintain internal systems (Mac OS, servers)
  • Perform system administration tasks

Join a collaborative and supportive team within a cutting-edge technology company. As a 1st Line Technical Support specialist, you will be integral to our success, working with the latest PIM and DAM technologies. This 1st Line Technical Support role offers a chance to contribute directly to the success of a new and exciting technology platform. This 1st Line Technical Support position is a fantastic opportunity for growth. This 1st Line Technical Support role is designed for career progression.

Apply now to become a key member of our team! This 1st Line Technical Support position offers significant career development.

Pareto is committed to promoting equality, diversity and inclusion. We encourage and welcome applications from all, irrespective of background or circumstance. Our consultants are happy to discuss any adjustments you require in support of your application.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.