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THE ROLE
The duties of an Administrator will include:
- Ensure clients receive great service.
- Providing all aspects of administrative and secretarial support to the Director and the technical team.
- Responsible for the accurate set up and maintenance of client records on our database and with HMRC.
- Liaising with staff from other offices where necessary.
- General administrative duties.
- Reception duties (telephone answering, greeting clients, drinks etc).
- Dealing with incoming and outgoing post.
- Covering for absence of receptionist.
The ideal person for the Administrator role will have excellent customer service skills and an ability to communicate with colleagues and clients at varied levels. The following experience and skills are required:
- Relevant previous experience in an office environment - including administrative and secretarial duties.
- Reception duties, preferably in a professional services firm, but not essential.
- Confident at communicating with clients and colleagues.
- Motivated, organised and efficient individual.
- Ability to multitask and prioritise conflicting tasks.
- Helpful, accommodating attitude - a great team player.
- Well presented.
- Good GCSE/O-level results (minimum Grade C in Mathematics & English Language).
- Proficient in Microsoft Outlook and Word; with experience in Microsoft Excel.
- Experience of maintenance of client/customer records is preferred.
The benefits for the successful Administrator will include:
- 23 days’ (FTE) annual leave plus bank holidays.
- Annual leave trading scheme.
- Contributory pension scheme.
- HealthPlan cashback scheme.
- Permanent health insurance scheme.
- Death in Service benefit.
- Mentor scheme.
- 3 Charity days.
- Wellbeing committee.
Thank you for your interest in this vacancy and good luck with your application.
If you have not heard from a member of the Future Prospects team within 7 days from your application, please assume that your application has not been successful on this occasion. Unfortunately, due to the high volume of applications we receive, we are unable to provide individual feedback
The services of Future Prospects are those of an Employment Agency.
