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About Us: We are a leading trade-only provider of high-quality storage, handling, and access equipment in the UK. With a strong commitment to our trade partners, we pride ourselves on offering an extensive range of products backed by exceptional service and expertise.
The Role: We are seeking a highly motivated and experienced Product Manager to join our dynamic team. This pivotal role will be responsible for the end-to-end management of our product portfolio, driving product strategy from initial concept and sourcing through to launch, ongoing performance, compliance and logistics. You'll be instrumental in developing strong supplier relationships and providing essential technical and strategic support to our internal teams and trade partners.
Key Responsibilities:
- Supplier & Technical Management
- Provide technical expertise and support for product demonstrations, complex enquiries, and troubleshooting.
- Act as a key resource for our sales and customer service teams, providing expert product knowledge and training.
- Manage relationships with all suppliers and manufacturers, both in the UK and internationally, ensuring competitive pricing, quality, and timely delivery. This will include occasional overseas travel.
- Product Strategy & Development
- Collaborate with sales and marketing to analyse market trends, competitor activity, and customer needs, using these insights to develop a deep understanding of our product categories and identify opportunities for new products and innovation.
- Manage the product lifecycle, from initial ideation and concept to launch and post-launch analysis.
- Lead the strategic sourcing of new products
- Compliance & Quality Assurance
- Oversee product and supplier compliance, ensuring all products meet relevant industry standards, safety regulations, and legal requirements (e.g., EPR, GPSR, EUDR, Sedex, Sustainability etc.).
- Conduct due diligence on factories and suppliers to verify ethical practices and adherence to quality procedures.
- Maintain comprehensive records of compliance documentation.
- Inventory & Logistics
- Work with our logistics team to understand how new products impact our warehousing and transport.
- Provide guidance on best practices for product handling, storage, and dispatch.
Skills & Experience:
- Experience in product management is preferred but experience in a product-focused role or procurement will be considered.
- Strong strategic thinking, commercial acumen and relationship skills.
- Excellent technical aptitude with the ability to quickly learn and understand complex products.
- Exceptional communication, negotiation, and problem-solving skills.
- Highly organised with meticulous attention to detail.
What We Offer:
- A competitive salary and benefits package. (40,000 + Car Allowance + Bonus)
- The opportunity to play a key role in a leading UK business.
- A supportive and collaborative work environment.
- Opportunities for professional development and growth.
