It Support Engineer

IT SupportEngineer

Negotiable around the 40,000 to 44,000area

The IT SupportEngineer is a 6 month contact helping our clientroll out a new ERP (SAP S/4HANA) and WMS (SAP EWM) across its EMEA sites.

Our client is a manufacturing company based in St Neots and they require anon-site IT Support Engineerto join the project team and ensure a smooth implementation.

AnIT professional with a solid background in infrastructure and shopfloor applications. The role involves configuring and supporting local systems, ensuring integration between shopfloor equipment (scanners, printers, SCADA) and the new SAP environment.

Key Responsibilities for the IT SupportEngineer:

• Configure and support local shopfloor equipment (scanners, label printers, etc.)
• Support non-SAP applications for scheduling, production order printing, and SCADA integration
• Assist plant personnel during key project phases (UAT, DIL, Go-Live, Hypercare)
• Coordinate IT-related activities with theproject team
• Prepare data for testing, report issues via Jira, and document tests in QTest
• Act as the on-site IT contact, escalating issues to the project team as needed

Requirements for the IT SupportEngineer:

• IT professional with experience in large-scale projects (ERP or similar)
• Solid understanding of IT infrastructure (LAN/Wi-Fi, servers, storage, databases)
• Familiarity with shopfloor systems (manufacturing execution, scheduling)
• Experience with Microsoft development frameworks (.NET, SQL Server)
• Understanding of manufacturing processes (production, maintenance, quality, warehouse)

Additional Info:

• On-site presence at St Neots is required during critical project phases (UAT, DIL, Go-Live, Hypercare). Remote work is possible when on-site support is not needed.
• The role reports to the IT Manufacturing Manager Europe with a dotted line to the Plant Manager.
• Training in SAP PTP and EWM modules will be provided to support plant operations.

Hours of work for the IT SupportEngineer:

Monday to Friday 37.5 hour week 8.00am to 4.00pm

For more details on the IT SupportEngineer, please contact Lisa Parsons.