Sales Support Executive

Job Title - Sales Support Executive

Department - Sales

Reporting To - Managing Director

Location – St Albans, Hertfordshire

Salary - £30,000 pa

Contract – Permanent, Full time, Monday to Friday 8.30am to 5pm (40-hour week)

The Role

This position requires the successful candidate to work closely with the Managing Director, with a view to drive sales growth and support the delivery of the company’s commercial strategy. Acting as a central point of coordination, this role combines sales administration, client management, and organisational support.

The successful candidate will play a key role in ensuring business opportunities are maximised, the sales process runs smoothly and efficiently, and the MD is able to focus on strategic priorities, from within the Energy / Utilities Sector.

Key Responsibilities

• Manage the CRM system to ensure all leads, opportunities, and renewals are accurately recorded and progressed.
• Track and follow up on potential opportunities, proactively following up actions to move deals forward.
• Prepare client proposals, client contracts, and create tailored presentations to support the MD in winning business.
• Supporting tender submissions and pricing requests, ensuring accuracy and time scales are met.

Client & Supplier Engagement

• Act as a key contact for both client and supplier queries, ensuring professional and timely responses.
• Coordinate client meetings, calls, and updates to strengthen relationships and client retention.
• Ensure contract paperwork, compliance, and documentation is completed and maintained to a high standard.

Strategic Support

• Provide the MD with data insights, reports, and dashboards on sales performance, client renewals, and revenue pipeline.
• Support commercial planning, helping to prioritise opportunities and maximise revenue.
• Prepare the Managing Director with the information, materials, and actions required for meetings.

Operational Organisation

• Manage the Managing Director’s calendar, prioritising meetings and ensuring preparation materials are ready in advance.
• Organise internal and external meetings, preparing agendas and capturing actions as and when required.
• Proactively identify ways to improve workflows and sales processes to enhance efficiency.

Skills & Competencies

• Strong commercial awareness with a results-driven mindset.
• Excellent communication skills, both written and verbal.
• Organised and methodical, with strong attention to detail.
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).
• Experience with CRM systems (desirable).
• Confident engaging with senior stakeholders, clients, and suppliers.
• Ability to work under pressure, prioritise, and adapt to changing demands.

Qualifications & Experience

• Proven experience in a sales support, sales operations, or commercially focused admin role (essential).
• Background in energy, and or utilities, or B2B professional services would be desirable.
• Experience supporting senior leaders, or directors, in a commercial environment (advantageous).

Salary & Benefits

• Competitive salary (dependent on experience).
• Performance-related incentives linked to sales outcomes. Discretionary annual bonus.
• 20 days annual leave plus bank holidays, rising to 21 days after first year.
• After first year, 1 extra day off to complete charitable work.
• Pension scheme.
• Clear career development path within a growing commercial team.

Thank you for your interest in this vacancy, which is being advertised by Smart10 Recruitment Group, who are acting as an employment agency / business. Your application will be considered in competition with others, and we will contact you within 3 working days if you have been shortlisted.

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