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Our client in St Albans is looking for a Administrator to support their HelpDesk team. This is a busy position and a fast growing business.
You will have a background within administration and possess strong Microsoft Word and Excel skills and be adaptable to learn new systems, particularly their CRM system for scheduling engineers.
Your day to day duties include
Cross referencing the shared mailbox with their system to ensure all faults have been raised
* Keeping the shared mailbox tidy by filing emails in the relevant folder one logged
* Responding to the client
* Assist with issuing small quoted works
* Assist with reassignment of work to operatives
* Sign off of work
* Ad hoc administration
Hours are Monday to Friday 8.30am to 5.30pm Monday to Friday
Nice break out area and kitchen available for use
Pay is up to 28000, parking available and excellent team spirit!
