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We are seeking a proactive and technically skilled Facilities Manager to oversee the smooth operation, maintenance, and safety of our unique entertainment venue. This includes a private cinema, four cutting-edge sports simulators, three interactive darts bays, and multiple multi-functional television displays with four-way screen-splitting capabilities.
The successful candidate will take ownership of all technical systems, venue infrastructure, and contractor relationshipsensuring the venue operates to the highest standard and delivers a seamless experience for guests and staff alike.
Key Responsibilities
Venue & Technical Operations
- Oversee daily functionality and troubleshooting of:
- Sports simulators (e.g., golf, football, multi-sport)
- Interactive darts bays and supporting software
- Cinema projection, AV systems, and sound
- Television displays with four-way split screen and live input switching
- Monitor and maintain lighting, electrical, heating, and ventilation systems.
- Coordinate with external service providers for equipment servicing and repairs.
- Ensure proper calibration and routine checks on all AV and simulator equipment.
- Assist with setting up and turning over event spaces and private bookings.
Facilities Maintenance
- Conduct regular inspections of the venue to ensure cleanliness, safety, and functionality.
- Manage and document all maintenance tasks, preventative schedules, and compliance checks.
- Handle emergency repairs swiftly and effectively, minimizing downtime.
- Maintain accurate inventory of tools, spare parts, and consumables.
Health & Safety
- Oversee venue health & safety compliance, including fire safety and risk assessments.
- Lead or support emergency and evacuation procedures.
- Liaise with local authorities and ensure certifications are up to date (e.g., PAT testing, HVAC servicing).
Team & Stakeholder Collaboration
- Work closely with the operations and events team to ensure technical readiness for bookings and promotions.
- Supervise or coordinate with cleaning, security, and specialist contractors.
- Train staff on the basic operation and troubleshooting of AV and interactive systems.
Requirements
- Proven experience in a facilities or technical management role, ideally within a hospitality, entertainment, or leisure venue.
- Strong working knowledge of AV systems, digital signage, and interactive gaming equipment.
- Practical understanding of electrical, HVAC, and general maintenance systems.
- Excellent problem-solving skills with a hands-on, can-do approach.
- High attention to detail and commitment to health & safety compliance.
- Ability to manage contractors, budgets, and maintenance schedules effectively.
- Flexibility to work evenings and weekends when required.
Desirable:
- AV/IT qualifications or certifications.
- Experience with venue management systems or building automation tools.
What We Offer
- Competitive pay and performance-based incentives.
- Opportunity to work in a forward-thinking, tech-driven leisure environment.
- Ongoing training and career progression opportunities.
- Free or discounted access to venue experiences.
- Collaborative and supportive team culture.
If you're an experienced and solutions-driven facilities professional with a passion for technology and operational excellence, apply now to help us deliver memorable experiences in our one-of-a-kind venue.
