Telesales Executive

Telesales Representative

About the Role

We are seeking a dynamic and results-driven Telesales Representative to join our growing team. In this role, you will be responsible for building and maintaining relationships with architects, conducting outbound sales calls, following up on leads, and scheduling appointments for our external representatives. The ideal candidate will have excellent communication skills, a passion for sales, and the ability to thrive in a fast-paced environment.

Key Responsibilities:

Relationship Building with Architects:

• • Develop and maintain strong relationships with architects through regular phone contact
  • Understand architects' needs and preferences to provide tailored solutions
  • Act as a liaison between architects and our company, ensuring clear communication and satisfaction
  • Keep architects informed about new products, services, and industry trends
  • Organize and participate in virtual or in-person events to strengthen relationships with architects

Outbound Sales and Lead Follow-up:

• • • Conduct outbound sales calls to potential clients and architects
    • Follow up on leads generated through various marketing channels
    • Qualify leads and identify potential opportunities for our products and services
    • Utilize CRM software to track and manage leads effectively
    • Achieve and exceed monthly sales targets and KPIs
    • Provide detailed information about our products and services to potential clients
    • Address inquiries and overcome objections professionally and effectively

Appointment Scheduling:

• • Schedule appointments for external representatives with qualified leads and existing clients
  • Manage and optimize the calendars of external representatives to maximize their efficiency
  • Ensure all necessary information is provided to both the representative and the client prior to appointments
  • Follow up after appointments to gather feedback and address any concerns
  • Coordinate with the sales team to ensure a smooth handover of leads and appointments

Sales Administration:

• • Maintain accurate and up-to-date records in the CRM system
  • Prepare and submit regular reports on sales activities, leads, and conversions
  • Collaborate with marketing team to provide insights on lead quality and campaign effectiveness
  • Participate in team meetings and contribute ideas for improving sales processes
  • Stay informed about industry trends, competitor activities, and market conditions

Required Qualifications

• Proven experience in telesales or inside sales, preferably in a B2B environment
• Strong communication skills, both verbal and written
• Excellent interpersonal skills with the ability to build rapport quickly

For more information please contact the team at Recra.