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Customer Service Representative (Aerospace)

Ernest Gordon Recruitment Limited
Posted 10 hours ago, valid for 2 days
Location

Stansted Mountfitchet, Essex CM24, England

Salary

£20,000 - £24,000 per annum

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Contract type

Full Time

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Sonic Summary

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  • The position is for a Customer Service Representative in the aerospace sector, offering a salary of £12.21 per hour along with generous annual leave and enhanced pension benefits.
  • The successful candidate will provide VIP service to passengers, crew, and visitors, ensuring a professional experience at a leading organization.
  • Applicants are required to have proven experience in a similar customer service role, as the company seeks individuals who can represent their business effectively.
  • The job entails a four on four off shift pattern, including two early and two late 12-hour shifts, ensuring continuous service coverage.
  • This role also offers ongoing training and development opportunities, encouraging career progression within the company.

Customer Service Representative (Aerospace)

12.21 per hour + Generous Annual Leave + Enhanced Pension + Employee Cash Plan + Pay and Role Progression + Ongoing Training and Certification Programmes

Stansted

Are you from a Customer Service background looking to join a market leading organisation, providing support and representing the business to a range of VIP clients?

Are you looking to join a company that encourage development and progression, alongside a wide range of additional benefits?

This company are one of the largest FBO's in the UK, providing a wide range of capabilities to an extensive list of clients. Established for over three decades, the company has grown to over 400 permanent members of staff within multiple sites around the UK.

This role will see the successful candidate provide a VIP service to all passengers/crew and visitors, ensuring they are given a professional and attentive experience.

If you are looking to act as the face of a market leading organisation, while receiving additional training, development and progression opportunities - apply today.

The Role:

  • Meet and greet all visitors and crew in a professional and attentive manner
  • Escort all passengers to the lounge providing a highly effective and efficient service during their arrival and prior to their departure
  • Serve refreshments to the crew, ensuring a VIP service at all times
  • Ensure that any incidents or accidents are reported to the relevant manager
  • Complete daily shift reports and handovers to ensure information is communicated between shifts
  • Work on a four on four off basis - two earlies and two lates with shifts being 12 hours

The Person:

  • Proven experience within a similar position

Job Reference: BBBH19391

Keywords: Aerospace, Aviation, Junior, Customer, Service, Representative, Stansted, Essex, FBO, Operations

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.

We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set.

Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.

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