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Stevenage, Hertfordshire
Corporate trainer
CRM Training and Support Expert

CRM Training and Support Expert

Fynity

Posted 3 days ago, valid for 24 days

Stevenage, Hertfordshire SG1 2AX, England

Full Time

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Sonic Summary

The role of CRM Support and Training Expert is available with a European Leader in defence, located in Hertfordshire, offering a hybrid work model.
Candidates should have relevant experience in a highly regulated environment, particularly with Microsoft Dynamics CRM or Salesforce, and must be SC cleared or eligible.
The responsibilities include analyzing training needs, planning training interventions, delivering user support, and collaborating with cross-functional teams.
The position requires a relevant University degree and experience supporting larger teams, with a salary range of £50,000 to £55,000 plus benefits.
Interested applicants are encouraged to apply as soon as possible, with responses expected within three to five working days.

CRM Support and Training ExpertWe are working with a European Leader in defence who is undergoing a major digital transformation, and has a brand-new role opening for a CRM Support and Training Expert to join them on this exciting journey.With the office based in Hertfordshire, this is a hybrid role which will see you in the office three days a week, with two days working from home.Working with their Microsoft Dynamics CRM, you will be involved with:

Analysing the needs for training and support
Planning and crafting comprehensive training interventions
Planning and delivering user support and follow-up sessions during the adoption phase
Conducting regular assessments to determine the level of user understanding
Collecting and analysing new requirements and business needs
Collaborating with cross-functional teams
Identifying new risks associated with the CRM implementation

For this role, the right candidate will have/be:

Valid SC clearance or be SC eligible
A relevant University degree is preferred
Relevant industry experience working in a highly regulated environment
Experience working with Microsoft Dynamics and/or Salesforce
Experience supporting larger teams

In terms of the package on offer, the salary ranges from around £50,000 to £55,000, plus a range of excellent benefits, including an annual bonus, overtime, and more.If you have the required skills and experience, APPLY NOW!If you are interested please apply ASAP. The People Network is an employment agency and will respond to all applicants within three - five working days. If you do not hear within these timescales please feel free to get in touch.

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