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- Collection and unboxing of laptops, desktops and smartphones.
- Preparation of laptop and desktops builds e.g. Asset label printing, Finding correct MAC addresses.
- Laptop and desktop builds.
- Input of device details into the system as per requirements, putting devices on the build benches and building them off a USB stick.
- Once built, checking for all relevant applications.
- Deployment and device upgrades for laptops, desktops & smartphones, adding relevant applications to users new laptops and transferring all data.
- Updating the asset registry
- Assigning new devices and removing old devices.
- Wiping/removing drives, removing assets from all relevant systems and updating the returns process.
- Possess an interest in IT, possibly supported by IT training, IT career swap or an IT apprenticeship
- Personable, reliable, hard-working and honest
- Excellent customer service skills, comfortable supporting users face-to-face
