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Account Manager (B2B Field Based)
Permanent / Full time
Office and field based
Opportunity
We are working on behalf of one of the UK's most innovative and well-established packaging companies to recruit an experienced and dynamic Account Manager. This is a fantastic opportunity to join a forward-thinking, family-run business known for delivering premium products and services to globally recognised brands across a range of sectors.
The Role
This client-facing, field-based position is ideal for a commercially minded individual with a proven background in B2B account management. You'll take ownership of a portfolio exceeding 1 million in annual turnover, ensuring exceptional service while identifying and driving opportunities for growth.
Key Responsibilities
- Build and nurture strong, long-term relationships with clients across the UK.
- Act as the key point of contact for accounts with over 1 million in annual turnover.
- Conduct regular on-site client visits (2-3 days per week) to enhance engagement.
- Identify and close new business opportunities within existing and new accounts.
- Ensure high levels of customer satisfaction and retention.
- Collaborate closely with internal sales, commercial, and customer service teams.
- Deliver clear account performance updates to senior stakeholders.
- Support with pricing strategies, quotations, and contract negotiations.
Requirements
- Proven track record in B2B account management, ideally in relationship-driven sectors.
- Experience managing a high-value customer portfolio (1 million+).
- Excellent communication, interpersonal, and negotiation skills.
- Strong commercial acumen with a focus on growth and profitability.
- Organised, detail-oriented, and able to manage multiple tasks under pressure.
- Comfortable with regular UK travel (2-3 days per week).
- Based within a reasonable commute to Stevenage for office attendance.
- Proficient in Microsoft Office and general business systems.
Desirable Attributes
- Positive, can-do attitude with a strong work ethic.
- Ability to work independently or collaboratively within a team environment.
- Critical thinking and problem-solving capabilities.
Package & Benefits
- Competitive salary circa 35,000 - 60,000 depending on experience.
- Monthly gross profit bonus and annual performance bonus.*
- Company car, mobile phone, laptop, and company credit card.*
- Health club membership, private health care, and life insurance.*
- Interest-free loans (e.g., home purchases, holidays).*
- Fresh daily refreshments (fruit, biscuits, coffee, etc.).
- Unique learning and development sessions through regular breakfast briefings.
- Highly secure role - the company has never made a redundancy in over three decades.
- Personality profile assessment provided pre-interview to support candidate alignment.
*Select benefits subject to role and experience.
