Operational Technology Support EngineerRole: Technical Support EngineerSpecialism(s): Technical Support, Active Directory, Operational Technology, Manufacturing Technology, System Administration, GxP/GMP, Networking, DocumentationType: Contract, Inside IR35Duration: 6+ Months (rolling contract)Location: Stevenage (On-Site ONLY)Start: ASAP / UrgentPay Rate: £300+ per dayOperational Technology Support EngineerCPS Group UK are delighted to be working with a leading organisation to appoint a Technical Support Engineer, with specific experience of supporting 'live' manufacturing or production environments. Working as part of a dedicated, on-site IT Support team, the Technical Support Engineer has responsibility for the support of Operational/Manufacturing technology which underpins the critical operations of the business (e.g. process control equipment, laboratory software, instrumentation and plant infrastructure. Soft skills and communication are critical to this role as it works cross-functionally with other technical teams to implement best-practice and integration with core IT infrastructure. Role Requirements* Support Operational/Manufacturing hardware, software implementations, ensuring connectivity to infrastructure* Provide technical ops support and sys admin for Operational systems* Monitor, operate and enhance complex Operational Technology platforms and equipment* Act as the conduit between Ops, QC, 3rd Parties and IT to resolve complex technical issues* Provide hands-on operational support for installed solutions* Manage risks associated with software and hardware* Contribute to use cases, process flow documents, test plans/scripts and support UAT where requiredRequired Skills & Experience * Experience working in Operational/Manufacturing environments (e.g. Pharma, CNI, Manufacturing)* Deep technical experience with IT Infrastructure technologies - Active Directory, Networking, Sys Administration* Ability to produce system implementation and operational documents/procedures* Knowledge of Windows OS & Storage systems* Excellent written and verbal communication skills* Experience working in GMP/GxP environments * Knowledge of Purdue frameworks (desirable)* Technical knowledge of OT computing & security principles (desirable)For more information or immediate consideration for this opportunity, please contact Charlie Grant at CPS Group UK or email By applying to this advert you are giving CPS Group (UK) Ltd authority to hold and process your data for this specific role and any other roles we may deem suitable to you over time. We will not pass your data to any third party without your verbal or written permission to do so. All incoming and outgoing calls are recorded for training and compliance purposes. CPS Group (UK) Ltd is acting as an Employment Agency in relation to this vacancy. Our new privacy policy can be found here https://company-policies
Back to searchOperational Technology Support Engineer
CPS Group
Posted a day ago, valid for 10 days
Stevenage, Hertfordshire SG2 7BG
£35 - £6 per hour
Full Time
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Sonic Summary
- The Operational Technology Support Engineer role is a contract position based in Stevenage, requiring on-site presence and offering a pay rate of £300+ per day.
- Candidates should have experience in Operational/Manufacturing environments, particularly in sectors like Pharma and Manufacturing, with a focus on supporting live production environments.
- Key responsibilities include providing technical support for operational systems, enhancing complex technology platforms, and collaborating with cross-functional teams to resolve technical issues.
- Applicants must possess deep technical knowledge in IT infrastructure technologies, including Active Directory and Networking, along with excellent communication skills.
- A minimum of several years of experience in relevant fields is preferred, with knowledge of GMP/GxP environments and operational documentation being advantageous.
