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- Provision of professional support and advice on all aspects of quality within Manufacturing UK; apply quality expertise to critical business issues to support business excellence, continuous improvement and customer satisfaction.
- Provision of quality assurance assistance to Manufacturing UK in support of manufacturing excellence including development and delivery of quality awareness and other process and quality-related training.
- Supporting Manufacturing UK on all programmes to achieve cost, time and quality targets. Assessing and controlling the product assurance quality processes and the resulting outputs.
- Assuring to and implemented in Company production programmes, and providing the appropriate level of support to improve the effectivity of processes used by the Company Business Management System is correctly tailored Manufacturing UK.
- Confirm through a programme of Independent assessments and audits that processes and quality requirements are being successfully implemented, applied and improved. Provide reports to Management that identifies the outcome of audits and issues. Monitor and facilitate the progression of any improvements from audit activities and the timely closure of identified issues.
- Maintaining strong links with Quality Assurance colleagues (UK and Overseas) to enable the dissemination and achievement of Quality Objectives within Manufacturing UK.
- Work with Product Assurance Managers and other functions to define appropriate risk reduction strategies/action plans
- Support the development and implementation of the Process Effectiveness Review Programmes
- Interface with Customer Representatives (DQAFF), when required, to support the mitigation of quality issues
- Provide advice and help in the use of SAP as the non-conformance management tool and identify SAP improvement with respect to the Quality Module.
- Facilitation and/or support to various levels of Non-Conformance Review Panels
- Ideally qualified to minimum HNC/HND in relevant subject.
- Quality professional, experienced in process-based integrated management systems & business improvement in an engineering / manufacturing environment. Experience using both risk management and practical problem solving tools e.g. 8D, 5Y, PFMEA etc.
- Good working knowledge of Microsoft Office packages (PowerPoint, Word and Excel)
- Quality Auditing experience required
- Extensive knowledge and experience of EN9100/AS9100
- Good planning and organising skills to ensure multiple tasks are prioritised and monitored to deliver set objectives
- Capability to identify sustainable business improvements & ensure effective implementation
- Recognise and understand internal and external customer requirements, and respond to them
- Highly self-motivated and demonstrate a determination and persistence to deliver results despite obstacles and setbacks
- Recognise and understand regulatory and certification requirements, and respond to them
- Understanding of AS9102 – First Article Inspection Requirements
