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Job Title - Major / Complex Loss Adjuster / Manager
Contract - Permanent
Salary - £60,000 - £80,000 + Car + Bonus (OTE £100,000 - £110,000)
Location - Hertfordshire
Job purpose:
To carry out the loss adjusting of Major Loss, complex and High Net Worth claims including subsidence and escape of oil.
Duties and responsibilities:
- To handle claims in line with company requirements and particularly the demanding service standards of M&CL clients
- To be on call 1 week in 3 for out of hour calls
- To ensure key performance indicator targets are reached and maintained
- To actively progress and control all cases
- Understand Individual client requirements
- Handle customers effectively and fairly in line with HNW insurers requirements
- Be flexible at all times and able to accommodate demanding appointment schedules
- Action all work in line with company and client requirements
- Build effective relationships with clients, brokers and others
- Communicate regularly with all interested parties
- Produce reports of highest quality
- Ensure technical accuracy of the highest standard
- Produce high quality personalised outgoing correspondence
- Work within a team environment to achieve best results either on individual losses or group results
- Interact with existing clients to maintain and further existing relations and procure new business
Skills and Experience
- Required to have previous experience within a similar role
- To be at least progressing towards or completion of ACILA , FCILA or other professional qualifications a preference
- Top quality interpersonal skills
- Ability to work in a fast paced and changing environment
- Dependability and persistence are essential
- Proven track record of general property adjusting and high net worth.
- Experience of major losses is preferable
- Completely flexible approach and adaptable to changing priorities
- Accustomed to working under pressure in a fast pace, demanding environment
- Full, clean driving license required
For extra information please contact Glen Parker on
Email:
