Operations Manager

We are looking for an Operations Manager for our branch in Stevenage.

The Operation Manager's role is to manage the calibration and repair activity within the branch, training, coaching, and mentoring the engineering departments, ensuring delivery of a first-class service to all customers. You will ensure efficient and cost-effective workflow and the smooth everyday running of the departments and that KPI's and Key objectives are met and maintained!

Key Task Areas

• Oversee the engineering processes within the branch.
• Automate production process & Improve the productivity of the labs.
• Provide a strong customer service focus for both internal and external customers.
• Reduce the subcontracting expenditure & reduce the number of sub-contractors.
• Working with the site QHSE Coordinator, participating in external & internal audits within the customer/ Trescal facilities.
• To Oversee Some Satellite sites with remote staff and ensure they form part of normal daily operations.

What you will bring to the team:

• Extensive calibration knowledge and UKAS certification preferred.
• A technical qualification such as degree, HND, HNC, NVQ/BTEC Level 3 or above would be desirable
• Technical experience in several different disciplines within the industry.
• Proven ability to build strong working relationships internally within a Management team.
• Experienced line manager with performance management expertise.
• Change management - proven experience in implementing & driving change to increase efficiency and productivity.
• Team player; maintain effective working relationships at all levels throughout all UK branches.
• Proactive approach towards key decision making for the business in line with UK strategy.
• Proficient in Excel, PowerPoint and Word, and internal software systems.

Trescal is the global leader in calibration services, offering an array of industries a single source for measurement, repair and asset management across the globe. Starting in 1999, Trescal is an international group with over 5,000 employees across 31 countries with a 20% growth rate.

We drive environmental sustainability by minimizing our impact on climate, energy and waste. As a service company, we reduce our carbon footprint most notably through environmentally conscious actions at our sites and for our vehicle fleet. We aim to reach carbon neutrality by 2040.

Visit our Website @ (url removed) or follow us @ (url removed) Values

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At Trescal we are proud to be a diverse, equitable, and inclusive employer, we offer flexible working and are committed to recruiting based on talent without regard to race, religion, gender, sexual orientation, or any other protected status.

• Competitive salary
• Continuous development and training plan
• 25 days holiday and the option to buy/sell days
• Flexible working options
• Access to the Trescal PerksHub
• Employee well-being programme
• Medical Health Cash Plan
• Pension and Life Assurance Scheme