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- Support and advice on all aspects of quality within Manufacturing UK; apply quality expertise to critical business issues to support business excellence, continuous improvement and customer satisfaction.
- Provide quality assurance assistance to Manufacturing UK in support of manufacturing excellence. Including development and delivery of quality awareness and other training.
- Supporting Manufacturing UK on all programmes to achieve cost, time and quality targets.
- Provide appropriate level of support to improve the effectivity of processes within the Company Business Management System and ensure they are correctly tailored for Manufacturing UK.
- Confirm through a programme of Independent assessments and audits that processes and quality requirements are being successfully implemented, applied and improved. Provide reports to Management that identifies the outcome of audits and issues. Monitor and facilitate the progression of any improvements from audit activities and the timely closure of identified issues.
- Maintaining strong links with Quality Assurance colleagues across the company (UK and Overseas) to enable the dissemination and achievement of Quality Objectives within Manufacturing UK.
- Work with Quality Assurance Managers and other functions to define appropriate risk reduction strategies/action plans
- Facilitation and/or support to various levels of Non-Conformance Review Panels
- Analysis of non-conformance defect data and acting on this data to undertake problem solving investigations identifying defect root cause and corrective action implementation
- Ideally qualified to minimum HNC/HND in relevant subject.
- Quality professional, experienced in process-based integrated management systems & business improvement in an engineering / manufacturing environment.
- Experience using both risk management and practical problem-solving tools e.g. 8D, 5Y, PFMEA, PFEA etc.
- Good working knowledge of Microsoft Office packages (PowerPoint, Word and Excel)
- Quality Auditing experience
- Knowledge and experience of international standards such as EN9100/AS9100, AS9102, AS9145, AS9146, etc.
- Excellent interpersonal skills, good planning and organising skills to ensure multiple tasks are prioritised and monitored to deliver set objectives
- Capability to identify sustainable business improvements & ensure effective implementation
- Recognise and understand internal and external customer requirements, and respond to them
- Ability to communicate and influence effectively at all levels of the organisation
- Highly self-motivated and demonstrate a determination and persistence to deliver results despite obstacles and setbacks
- Recognise and understand regulatory and certification requirements, and respond to them
