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We are seeking a Customer Service Advisor to join our team within the property industry near to Stockbridge. This role requires excellent communication skills and a commitment to providing outstanding support to customers.
Client Details
Our client is a reputable organisation within the property industry, known for its professional and customer-focused approach. As a small-sized company, they are dedicated to delivering quality services and fostering a supportive working environment.
Description
Customer Service Advisor, near Stockbridge
- Handle inbound calls and emails, providing prompt and professional assistance.
- Process customer orders accurately and efficiently using internal systems.
- Resolve queries and complaints with a proactive, solution-focused approach.
- Liaise with internal teams to ensure timely delivery of products.
- Maintain up-to-date knowledge of product ranges and services.
- Build strong relationships with trade customers to encourage repeat business.
- Monitor stock availability and advise customers on alternatives when needed.
- Support the wider team with administrative tasks as required.
Profile
A successful Customer Service Advisor should have:
- Strong communication and interpersonal skills.
- Experience in a customer service role, ideally within the property industry.
- An organised approach with the ability to manage multiple tasks effectively.
- Proficiency in using computer systems and software.
- A proactive attitude and problem-solving skills.
- Attention to detail and a focus on customer satisfaction.
Job Offer
- Competitive salary between 27,000 and 30,000 per annum.
- Permanent position in a reputable company within the property industry.
- Opportunities for professional growth and development.
- Supportive and collaborative working environment
If you are passionate about customer service and are excited to join a company in the property industry, we encourage you to apply today!
